Our Level 3 Community Health & Wellbeing Worker – the Apprenticeship Experience
At TPC Health, we are dedicated to enhancing community health by equipping individuals with the skills necessary to address health disparities and promote well-being.
Our apprenticeships are perfect for organisations that aspire to address the causes of poor health and wellbeing and reduce inequalities. Identify what matters to them and build on their strengths to improve health and wellbeing. Having a holistic whole person approach regarding physical, mental and social health and wellbeing resilience, by understanding the local and accessible services and resources available to which people in your communities can be signposted to support their health and wellbeing needs.
Onboarding
The onboarding process plays a crucial role in setting the foundation for a successful apprenticeship. This process focuses on preparing you as the employer to ensure you understand the programme structure, expectations, and available support. Once you have confirmed you want a member of your staff to join our apprenticeship programme, we’ll support you through the onboarding process.
At the outset, this involves your apprentice completing an Eligibility Form and Application Form (including ID checks). You and the Apprentice will then meet with one of the programme tutors to complete a Skills Assessment. This includes evaluating the Apprentice’s existing knowledge, skills, and any prior qualifications to tailor the learning plan appropriately. We will also gather information about any additional learning needs, language support, or accessibility requirements to ensure your Apprentice receives appropriate guidance and support.
Your responsibilities as an Employer:
As an employer of an apprentice, you are responsible for the following onboarding steps, in line with government apprenticeship requirements:
- Provide an Employment Contract
- Agree and Sign the Apprenticeship Agreement
- Sign the Training Plan
- Support Enrolment on the Digital Apprenticeship Service (DAS)
- Allow Time for Off-the-Job Training
- Provide a Safe and Supportive Work Environment
Learning Activities
Supporting your Staff to Develop Knowledge, Skills and Confidence – our programmes include the following types of experiential learning activities for Apprentices:
Interactive Learning Methods:
- Experiential Workshops – Hands-on sessions exploring core concepts/tools.
- Live Webinars – Focused sessions with opportunities for discussion.
- Coaching Practice – Real-time practice with feedback and observed hours
Encouraging Reflective Practice:
- Weekly Goals / Learning Logs – Track progress & reflect on growth.
- Group Supervision – Led by an experienced supervisor.
- Skills Supervision – Feedback and coaching to sharpen applied skills.
- Caseload Reviews – Reflect on practical work & learning.
Flexible, Applied Learning:
- Video Based Learning Projects – On-demand content for anytime learning
- Evaluation Projects – Apply learning to real workplace challenges.
- Action Learning Sets – Peer-led sessions to problem-solve in context.
Connecting with the Community
- Undertake practical community based projects to assess community health and wellbeing needs.
- Explore practical place-based service provision routed in the real world challenges of communities.
- Hands on experience working with local people services and assets to improve population health and wellbeing
Assessment and Portfolio Support
- Mock Exams & EPA Prep – Structured support for final assessments.
- Portfolio Development – Guided help to showcase growth and competencies.
- Gateway Review –Ensuring readiness for final assessment
Off The Job Training
Each Apprenticeship Standard requires the Apprentice to undertake Off The Job Training (OTJT). There is a minimum number of hours required for OTJT which varies by apprenticeship (details will be provided). The OTJT can include training that is delivered at their normal workplace, but must not be delivered as part of their normal working duties.
Off-the-job training is structured learning during working hours that directly enhances workplace performance. This isn’t ‘time off’ for the Apprentice – its time dedicated to building skills that benefit both the Apprentice and the business.
This will include learning through work-based projects and training activities that align with real business tasks. We provide a mix of online modules, and ensure learning is not separate from work but integrated into it. Our approach means that Apprentices can apply their new skills in their roles immediately.
We encourage Apprentices to align their learning with business goals, use coaching techniques in their teams, sharing insights and best practices with colleagues, and taking ownership of their development.
Activities included in Off The Job Training
- Attending lectures
- Attending relevant on-site or off-site training courses
- Completing assignments
- Conferences
- Coursework
- Distance learning
- Industry visits
- Job coaching
- Meetings with other Apprentices
- Observing or shadowing colleagues
- Receiving mentoring
- Research including reading journal articles
- Self-reflection and evaluation
- Self-study
- Simulation exercises
- Teaching or learning the theory related to their role
- Training
- Virtual learning
- Visiting other departments to learn about other roles in a manner that connects to aspects of the programme
Gateway to Completion and Apprenticeship Assessment
Once the Apprentice reaches the end of their training, you as their employer, supported by us, will decide if they are ready to take the Apprenticeship Assessment – this process is known as the “Gateway to Completion”. The Apprentice, you as employer and TPC Health Apprenticeships will hold a Gateway to Completion Review Meeting to agree that the Apprentices has gained the required level of knowledge, skills and behaviours. Reports and evidence of on-programme achievements are required. This review confirms the Apprentice is ready, based on consistent performance and progress against the required occupational standard. A key part of preparation involves the Apprentice developing a portfolio of evidence – a carefully compiled collection that shows how the Apprentice applies their knowledge and skills in practice, demonstrating professional judgment and critical thinking. TPC Health will support all Apprentices to complete this portfolio, which they will do as they work through the programme.
All Apprentices must be independently assessed at the end of their programme – this is known as the Apprenticeship Assessment (formally known as the End Point Assessment or EPA). This is a crucial stage in every apprenticeship – a final opportunity for the Apprentice to demonstrate how they’ve developed the knowledge, skills, and behaviours required for their role.
To ensure that the EPA is truly independent and assist separately to the learning that has taken place while on programme, this element is completed by an independent assessor from an Apprenticeship Assessment Organisation. Although this Assessment is delivered independently of our training, our programme is fully designed to ensure Apprentices are well-prepared and confident when they reach this point. The Assessment itself includes a multiple-choice knowledge test, a live observation by an independent assessor, and a structured interview supported by the portfolio. These elements ensure the Apprentice meets the national standard and is equipped to progress confidently in their role. The Apprentice must complete and pass achieve your Apprenticeship Assessment before your Apprenticeship certificate can be issued.
Pastoral Care
Throughout your programme, we will support the Apprentice in many different ways. As well as their Tutor they will be assigned a Programme Support Advisor who will touch base with them and see how they are progressing, and ensure they are keeping on track.
Our experienced Apprenticeship Team will be on hand throughout the programme to provide support as needed including:
- Regular progress review meetings
- Training and guidance on our learning system
- Support with completing the portfolio
- Guidance and support in preparing and being ready for the final Apprenticeship Assessment
- Responding to queries and questions as needed
The Apprentice will have regular visits with their Tutor. These will consist of the Tutor discussing with them what skills, knowledge and behaviours they are developing as part of their programme and which of these areas require further development.
There will be planned activities such as observations, professional discussions and an opportunity for the Apprentice to present evidence for them to be assessed by their Tutor. They will also participate in three-way feedback sessions between themselves, their manager/mentor and their Tutor to review their overall progression towards completing the Apprenticeship programme, and to support them with documenting the off-the-job training that has taken place.
If an Apprentice has any learning needs, disabilities or circumstances that may affect their training, their Tutor will always be happy to discuss their learning journey, including the additional support options which are available to them.