Providing your workforce with the knowledge, skills, and confidence to deliver care that is compassionate, effective, and truly personalised.
TPC Health has a long history of providing evidence-based personalised care training, and working alongside practitioners and organisations to embed personalised care within their teams, services, and day-to-day conversations. We are passionate about supporting and inspiring health and care professionals to deliver care that considers an individual’s strengths, needs, and expectations to provide the right care for them.
Personalised care supports individuals to make decisions about managing their health based on what matters to them, in collaboration with their healthcare professionals. It benefits the whole population, from those with long-term conditions and complex needs, to those managing mental health issues or social issues affecting their health and wellbeing. It addresses the limitations of a one size fits all health and care system that is unable to meet the growing complexity of people’s needs and expectations.
We have a range of programmes that support health care systems to embed a personalised care approach within their teams. Our programmes are suitable for practitioners from all health, care and voluntary sectors and are delivered by experienced facilitators who have an unrivalled understanding of how to develop people to use personalised care approaches
Products & Services for Personalised Care Skills
Our Approach
At the heart of our work is a deep commitment to improving health and care through practical, evidence-based solutions. Our approach is grounded in real-world experience, designed and delivered by experts who have worked extensively within the system. This puts us in a unique position to offer innovative and inspiring programmes to health organisations that want to transform their workforce.
Applications of Our Work demonstrates how we’ve worked across a range of settings. We draw on tried and tested models to create meaningful, lasting change that is informed by Evidence-Based Approaches, ensuring we combine what works in theory with what works in practice. With a strong focus on Partnerships, we collaborate closely with organisations, co-designing solutions that are tailored, sustainable, and impactful. Our Track Record reflects years of success in supporting health and care systems to lead and deliver transformation.
Discover more about what sets our approach apart by exploring each area in depth.
Frequently Asked Questions
We have over 20 years’ experience providing health coaching and personalised care training and services across the UK. We have led the development of Health Coaching in the health sector since 2008, continually creating new applications of Health Coaching, and are valued as a key industry contributor to national policy.
To date, we have trained over 15,000 practitioners to successfully implement a personalised approach in their practice. This has included supporting practitioners to have more shared decision making conversations, develop more personalised care plans, and support individuals to be in a better position to mamnage their health and wellbeing. This has resulted in hundreds of thousands of patients across the UK receiving quality personalised care.
By partnering with TPC Health you will be working with one of the most experienced Personalised Care training providers in the UK, with specialist expertise in the health and care sector.
Interactive and Engaging Services: Our programmes are designed to be highly interactive and engaging, using a mix of live demonstrations, hands-on practice, individual and group exercises, and context specific evidence-based approaches. This ensures that participants not only understand the theory behind the content but also gain the practical skills needed to apply what they’ve learned.
Strong Client Relationships: At TPC Health, we believe in building strong, lasting relationships with our clients. We work closely with you to understand your challenges, goals, and aspirations, and we are dedicated to being your long-term partner in achieving your health and well-being objectives.
Tailored Solutions to Meet Your Needs: Whether you’re an individual, a small team, or a large organisation, TPC Health offers scalable programmes that can be adapted to fit your size and specific needs. From personalised one-on-one coaching to team-based training, we ensure that our services are as effective and impactful as possible.
At the Forefront of Innovation: We are committed to pioneering solutions that shape the future of healthcare, ensuring better outcomes for patients and providers alike. We are proud to have been at the forefront of many NHS “firsts” including the first health coaching skills development programmes.
Our Personalised Care Skills Development facilitators have a minimum of 10 years’ experience in the healthcare sector and are practising health and wellbeing coaches. They all hold senior coaching and supervision accreditations with recognised bodies such as the EMCC, ILM and ICF as well as specific health coaching accreditations.
Having extensive experience of work in and with the health and care system our facilitators understand the psychological and practical challenges associated with working with people to enhance personalised care and enable behavioural change.
All our programmes are interactive and take a hands-on format using experiential learning and skills practice to prepare participants to transfer their knowledge into practice and take action.
During each programme participants will have regular opportunities for practicing their skills with their peers during breakout sessions. To support embedding of learning we provide a post-programme call, regular learning e-shots, and access to our free monthly coaching CPD webinars.
All our programmes are developed from evidence-based approaches, incorporating the latest research on behaviour change, psychology, and self-management.
This ensures the training and services you will receive are anchored in empirical and theoretical knowledge and ensures that you stand apart from those using unproven approaches. In addition, we support the EMCC core competencies and believe that coaching development should be grounded in this knowledge.
Meet some of our faculty
Dr Andrew
McDowell
Andrew is a psychologist, coach & leadership professional with more than 30 years experience of innovation in health .
Professor Alf
Collins
Alf is the former National Clinical Director for Personalised Care and has over 30 years experience in senior roles in the NHS.
Matt
Simpson
Matt has a background in personalised care & project leadership in the NHS, & is a health & wellbeing coach & health coaching trainer.
Kate
Nash
An experienced coach & trainer, Kate’s background is in respiratory nursing, holding a number of senior clinical & leadership roles.
Zoe
Noble
Zoe is a physiotherapist & coach, with experience working with NHS & VCSE leaders, to support teams & service improvement.
Faiza
Ali
An NHS pharmacist, Faiza is a skilled facilitator, experienced in career, leadership & health coaching & working with diverse backgrounds.
Dr Jose Garcia
Lobera
Jose has worked in the NHS for almost 20 years, as both a GP & clinical lead roles within mental health, medicines optimisation & primary care.
Richard
Cook
Richard is a global leadership & management coach with experience of working across cultures in the business, energy & education sectors.
Dr Alison
Crombie
Alison is a nurse with over 20 years’ senior managerial & operational experience, leading strategic clinical & education services.
Jacquie
Moses
Jacquie has a background in coaching, facilitation & mental wellbeing, with experience working with communities & the criminal justice system.
Dr Angie
Herrmann
Angie is a medical doctor with 30 years experience, and expertise in training, consulting, health coaching and working with teams.
Ben
Ellis
A multi-faceted coach, Ben is a leadership specialist, having been developing leaders for the last decade at every level in the NHS.
Ruth
Oshikanlu
A registered nurse & midwife, Ruth is a senior public health coach with over 26 years’ experience in secondary & primary health care.
Don’t just take our word for it:
“I think this training needs to be continued to everyone within the health and social care sector to ensure a person centred approach, the long term benefits are far reaching and sustainable. I have found the training really important for my own management of work and dealing with personal events in life as well as teaching me important skills to use when working with customers/service users. The training is really versatile and can be applied in many situations”
“This training was very valuable to me, empowering and reassuring. It really feels like this is how modern day healthcare should be done, and I know that I will use what I have learnt during the rest of my career. The programme has given new vigour to my work with clients on my caseload and generated good results.”
Case Study
Personalised Care
TPC Health delivered a Train the Trainer Programme as part of the Wiltshire Better Care Plan
View our services
Find out about training as a health coach and using coaching as part of your role.
Using personalised care with SDM, PCSP and supported self-management.
Access coaching supervision or train to be a qualified coaching supervisor.
Find out more about coaching to groups and action learning set facilitation.
Develop highly valuable coaching skills at every level of your organisation
Specialising in Executive Coaching, Career Coaching and Health & Wellbeing Coaching
Programmes that develop health and care leaders who are both effective and inspiring
Enhancing productivity while supporting a culture of care in your organisation
Transform systems and deliver improved health & wellbeing for people and communities
Working with organisations to transform working cultures and services provided
From workshop facilitation to meeting arrangements, we can help your organisation
We provide workforce wellbeing solutions as well as group and individual support
Programmes that cover mental health awareness and mental health first aid
We provide free, monthly CPD webinars for organisations within the health and social care sector. Each webinar shines a spotlight on important topics and challenges found within personalised care and implementing a coaching approach.
Our webinars are facilitated by expert coaches and attended by a wide range of participants who get to share their lived experience, knowledge and expertise.
Research & Resources: Read our latest articles
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Ethical, professional and practical considerations The provision of high-quality personalised care is core to the 3-year delivery plan for maternity and neonatal services. Despite informed decision-making being an ethical, professional and legal standard, the 2023 maternity survey reported that only 76% of women felt as involved as they would have liked in decisions during childbirth…
Integrating Your Integrated Neighbourhood Team
The Journey of Integrated Care For nearly two decades, the UK has seen numerous national programmes aiming to integrate care for people living with long-term conditions (LTCs), especially those with multiple LTCs (MLTCs) or frailty. These initiatives sought to address care fragmentation, reduce duplication, fill gaps, and improve patient experience. They also had the explicit…
Characteristics of a High-Performing Integrated Neighbourhood Team
Integrated Neighbourhood Teams (INTs) have emerged as a cornerstone of healthcare transformation, aiming to provide more coordinated, proactive, and person-centred care. These teams are particularly critical in supporting individuals with complex needs, such as those with multiple long-term conditions or frailty. However, not all INTs achieve their potential. High-performing INTs stand out for their ability…