Co-production in healthcare recognises the value of engaging service users and the wider community as active partners in the design and delivery of services
At TPC Health, we believe that co-production should be at the heart of health and care. Co-production is about more than just delivering services—it’s about creating care models where people, families, and healthcare providers work together as equal partners to design, deliver, and improve healthcare services. This collaborative approach actively engages local populations, improves health outcomes, and ensures services are truly person-centered.
We have specific expertise in the design and delivery of leadership programmes and of utilising co-production to support service development. Our approach brings together community members and professionals from the health and care system to develop the skills and attitudes that support collaboration and partnership working.
Our work focuses on embedding co-production in health and care services and supports teams, services, and organisations to develop co-productive leadership skills so professionals and those accessing services can learn to work positively and effectively together to make a sustainable difference to the local health and care system.
Discover our culture change expertise
Our programmes are designed to be highly experiential and practical and are typically delivered across an extended time period in order to enable people to develop relationships, learn from each other and work together to lead and influence health and social care in their local area.
Co-productive Leadership
We have specific expertise in the design and delivery of leadership programmes for community members and professionals from the health and care system. Our programmes develop co-productive leadership skills so professionals can learn to work positively and effectively together to make a sustainable difference to the local healthcare system.
Person Centred Service Development
Supporting clinical and care leaders to develop a deeper level of contact with the people they lead and the communities they serve, working more collaboratively to design, develop and deliver services that are relevant, accessible, and aligned with patient needs.
Lay coaching
Lay coaching leverages the power of peer support, coaching techniques, and personalised guidance to help individuals adopt healthier lifestyles and manage chronic conditions effectively. We can provide specific coaching training for carers and people with lived experience, and support you to develop coaching services provided by lay people.
Frequently Asked Questions
Co-production differs from other forms of collaboration by emphasising an equal partnership between service users and professionals throughout the entire process, from design to delivery. While traditional collaboration often involves professionals working alongside service users or other stakeholders, co-production goes a step further by ensuring that service users are actively involved in decision-making, with their input shaping the direction of services. In other collaborative models, professionals may take a leading role in determining solutions, with service users providing feedback or participating in implementation. In contrast, co-production values the shared expertise of all participants, ensuring that service users’ lived experiences and insights are integral to the process, leading to more tailored, inclusive, and sustainable outcomes.
Our approach to co-production involves bringing together service users and professionals as equal partners in the design, delivery, and evaluation of services. We start this process typically by identifying the needs and goals of all stakeholders, ensuring that service users’ lived experiences and insights are valued alongside professional expertise.
At TPC Health, we specialise in supporting health and care organisations integrate co-production principles into their care delivery models. Our services include:
Co-productive Leadership
- Connect together and understand each other’s point of view more deeply
- Engage in real and meaningful learning together to develop co-productive leadership skills and an inclusive mindset
- Understand the needs and assets in their communities and discover how to encourage local momentum for change
- Develop reflective skills to go beyond personal stories and interests, thereby building the strategic leadership capability to impact the system
- Take theory into action through project based approaches that require them to lead together
Co-Designing Person-Centered Care Models
- Collaborating with patients, families, and healthcare teams to design care pathways and services that meet the unique needs of patients.
- Involving patients in creating personalised care and support plans that reflect their values, preferences, and goals.
- Incorporating patient feedback into the ongoing development and refinement of care services.
Facilitating Shared Decision-Making
- Implementing tools and frameworks that support shared decision-making between people and healthcare providers.
- Providing training for healthcare professionals to engage individuals in meaningful conversations about their care options.
- Supporting patients in making informed choices that align with their values and health goals.
Engaging Individuals in Service Development
- Working with patient advisory groups to co-develop and improve healthcare services.
- Involving service users in the evaluation and redesign of services to better meet their needs.
- Encouraging feedback through surveys, focus groups, and community engagement efforts to ensure services are continually improved.
Encouraging more Active Participation in Health and Wellbeing
- Creating educational materials and resources that encourage patients to take an active role in their healthcare journey.
- Developing self-management programs that help patients understand and manage chronic conditions or recovery processes.
- Guiding support networks, such as peer support groups, to help patients share experiences and insights.
Building Collaborative Healthcare Teams
- Encouraging a culture of collaboration between clinical and non-clinical staff, patients, and their families.
- Providing training in collaborative working, communication, and team-based care.
- Promoting patient and family-centered care approaches that focus on inclusion, respect, and shared responsibility.
We have a commitment to transformative co-production, and for that to be successful, the inclusion of people with lived experience in leading, designing and delivering is paramount. We feel the most effective way to do this to to involve people through: co-leadership, co-design, co-delivery, co-learning, and co-evaluation.
We work with an expert panel of people with lived experience that can work with to support your projects, and also partner with a number of other organisations dependent on the needs of our clients.
Co-production offers numerous benefits by fostering collaboration between service users, professionals, and other stakeholders in the design and delivery of services. It empowers individuals to take an active role in shaping solutions that directly affect them, ensuring that services are more tailored to their needs and preferences. This collaborative approach enhances the relevance and effectiveness of services, as it incorporates diverse perspectives and expertise. Co-production also promotes ownership and accountability, leading to higher engagement, satisfaction, and positive outcomes. Additionally, it strengthens relationships, builds trust, and fosters a sense of community, as all parties work together towards shared goals, ultimately improving service delivery and promoting sustainability.
Products & Services for System & Culture Services
Our programmes are designed and delivered by experts in the health and care sector, who have industry recognised qualifications combined with extensive clinical experience.
Our team include psychologists, doctors, nurses, midwives, pharmacists, social workers and psychotherapists, to name but a few. This puts us in a unique position to offer innovative and inspiring programmes to health organisations that want to transform their workforce.
“Getting the staff involved at the early stages and listening to what they felt they needed really supported them being fully engaged with the process”
“The tutors were knowledgeable and enthusiastic, I thoroughly enjoyed the course. It was well run and organised, I feel very lucky to have been involved in the course “
“Being involved in designing what we needed meant that we could really tailor the programme to our needs.”
View our services
Find out about training as a health coach and using coaching as part of your role.
Using personalised care with SDM, PCSP and supported self-management.
Access coaching supervision or train to be a qualified coaching supervisor.
Find out more about coaching to groups and action learning set facilitation.
Develop highly valuable coaching skills at every level of your organisation
Specialising in Executive Coaching, Career Coaching and Health & Wellbeing Coaching
Programmes that develop health and care leaders who are both effective and inspiring
Enhancing productivity while supporting a culture of care in your organisation
Transform systems and deliver improved health & wellbeing for people and communities
Working with organisations to transform working cultures and services provided
From workshop facilitation to meeting arrangements, we can help your organisation
We provide workforce wellbeing solutions as well as group and individual support
Programmes that cover mental health awareness and mental health first aid
We provide free, monthly CPD webinars for organisations within the health and social care sector. Each webinar shines a spotlight on important topics and challenges found within personalised care and implementing a coaching approach.
Our webinars are facilitated by expert coaches and attended by a wide range of participants who get to share their lived experience, knowledge and expertise.
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