“I enjoyed how interactive the session was. Other professionals examples and input created a good learning environment. Presented in a really enthusiastic and positive way”
Embed a more personalised, collaborative approach to care that is aligned with both clinical best practice and ethical standards
TPC Health has been at the forefront of supporting practitioners to deliver more personalised care to the communities they work in for over 10 years. We recognise that shared decision making is a fundamental component to personalised care and the challenges that practitioners and patients face in engaging in these types of conversations. Our programme supports practitioners to develop the knowledge, skills, and confidence to engage individuals in proactive conversations about what matters to them, and make decisions about their health and wellbeing.
Many training course focus only on the legal requirements and the policy behind shared decision making, and whilst this is obviously an important element to cover, feedback that we have received from practitioners is that they still don’t feel confident with what a good shared decision making conversation looks and feels like. We have therefore developed this programme to support practitioners to appreciate the value of shared decision making and their legal requirements, whilst also developing the necessary consultation skills and conversational frameworks to apply it. Our experiential sessions will also provide opportunities to practice real shared decision making conversations and receive feedback.
This programme was developed in partnership with NHS Birmingham and Solihull and NHS Herefordshire & Worcestershire, and is accredited by the Personalised Care Institute.
The Programme Experience
Give your practitioners the necessary skills and tools to become communication experts.
For leaders, managers or practitioners who are looking to understand the core principles and skills of shared decision making so that they can learn to apply a personalised approach in their role and enhance the quality of their conversations.
Participants on our Shared Decision-Making (SDM) Skills Development Training session will gain a comprehensive understanding of SDM principles and practical skills they can immediately apply in their work.
Understand the Key Principles of Shared Decision-Making
- The core concepts and benefits of SDM in healthcare settings.
- The importance of involving patients in decisions about their care to ensure it aligns with their values, preferences, and needs.
Learn Practical Communication Skills
- Techniques for establishing rapport and building trust with patients.
- Strategies for presenting complex information in clear, accessible language.
- How to effectively discuss risks, benefits, and alternatives, empowering patients to make informed choices.
Gain Confidence in Facilitating Collaborative Conversations
- How to guide conversations that balance expert knowledge with patient preferences.
- Tools for asking open-ended questions and encouraging patient engagement.
Practice Real-World Scenarios
- Engage in real-playing exercises to practice applying SDM techniques in various healthcare contexts.
- Receive feedback and peer support to build confidence and refine skills.
Understand the Impact on Patient Outcomes
- Explore the positive impact of SDM on patient satisfaction, adherence to treatment plans, and overall health outcomes.
- Discuss how SDM can foster a more person-centered approach, improving the overall patient experience.
Develop an Action Plan
- Create a personalised plan for integrating shared decision-making practices into daily routines.
- Set goals for improving patient interactions and fostering a culture of collaboration and respect.
By the end of the day, participants will leave with a toolkit of strategies, skills, and resources to implement shared decision-making effectively in their practice, ensuring that patients are empowered, informed, and actively involved in their care choices.
The programme is structured as a 1 day workshop. Prior to the workshop, participants are onboarded through a reflective process and briefing pack that supports them to prepare appropriately and gain maximum value from the sessions.
This is an interactive programme with an emphasis on skill practice and development. The programme will be delivered using a highly participative and experiential learning process supported by expert input. We will provide a set of tools and techniques to support participants to work effectively with Shared Decision Making.
The programme involves many opportunities to practice Shared Decision Making conversations so participants will learn to work confidently with the approach. We emphasise skills for embedding learning through on-going practice, reflection and planning as reflexive practitioners. During and between workshops we will emphasise on-going practice, reflection and planning as reflexive practitioners.
TPC Health has been a rich history in supporting health and care practitioners to deliver evidence based personalised care, and are a key industry contributor to national policy. By partnering with TPC Health you will be working with one of the most experienced Personalised Care training providers in the UK, with specialist expertise in the health and care sector.
Shared decision making has been shown to provide benefits in the following areas. Attend one of our workshops to develop the knowledge, skills, and confidence to have more positive conversations.
Who is it suitable for
Employees at all levels who are seeking to deliver personalised care
Flexible & Convenient
We can run this programme both in-person and virtually
Duration of programme
We recommend 1 day for this programme
Free Ongoing Support
We provide free CPD webinars, resources and much more
Products & Services for Personalised Care
Our renowned personalised care programmes are designed and delivered by experts in the field of health and wellbeing, who have industry recognised qualifications combined with extensive clinical experience.
Our team include psychologists, doctors, nurses, midwives, pharmacists, social workers and psychotherapists, to name but a few. This puts us in a unique position to offer innovative and inspiring programmes to health organisations that want to transform their workforce.
“The facilitators were very knowledgeable on topic and involved participants throughout training. Invited participants to share thoughts from own experience which made learning very applicable to practice. The role play on use of SDM option grid was very helpful”
“It was a well presented and very relevant programme, Im relatively “new” to working in my role in the community and I found it very meaningful and productive!”
“It gave me time to really think about how I have conversations with patients, and ensuring that I am giving them time to really discuss what is meaningful to them when making decisions As I am relatively new to my role I am still learning, and I need to be honest about that and become more confident in talking to the relevant members of the MDT to advocate for my patients The training today gave me confidence that team members are all keen to work collaboratively for the patients and in improving communication”
View our services
Find out about training as a health coach and using coaching as part of your role.
Using personalised care with SDM, PCSP and supported self-management.
Access coaching supervision or train to be a qualified coaching supervisor.
Find out more about coaching to groups and action learning set facilitation.
Develop highly valuable coaching skills at every level of your organisation
Specialising in Executive Coaching, Career Coaching and Health & Wellbeing Coaching
Programmes that develop health and care leaders who are both effective and inspiring
Enhancing productivity while supporting a culture of care in your organisation
Transform systems and deliver improved health & wellbeing for people and communities
Working with organisations to transform working cultures and services provided
From workshop facilitation to meeting arrangements, we can help your organisation
We provide workforce wellbeing solutions as well as group and individual support
Programmes that cover mental health awareness and mental health first aid
We provide free, monthly CPD webinars for organisations within the health and social care sector. Each webinar shines a spotlight on important topics and challenges found within personalised care and implementing a coaching approach.
Our webinars are facilitated by expert coaches and attended by a wide range of participants who get to share their lived experience, knowledge and expertise.
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