Transform your health and care services to achieve operational excellence, cultural alignment, and strategic clarity.
With challenges of a overburdened health and social care system, under-resourced departments and a growing range of systemic issues, it has never been so important for health and social leaders to have conversations that focus on integration, systems thinking and moving towards a model of care that puts greater emphasis on supporting self-management and wellbeing.
At TPC Health, we will partner with your organisation to support you in driving impactful change. Our expert team utilises innovative strategies, evidence-based methodologies, and industry-leading practices to optimise operations, enhance care delivery, and ensure long-term sustainability.
Whether you’re focused on quality improvement for patient outcomes, increasing efficiency, or translating national policy into local initiatives, we provide tailored solutions that empower your organisation to thrive in an ever-evolving landscape.
Discover our Organisational Consultancy expertise
Our approach is centered on three essential pillars of organisational success: Developing High Performance Cultures, Quality Improvement, and Strategic Planning. Each service is customised to your organisation’s unique challenges, ensuring that every solution is practical, sustainable, and results-driven.
High Performance
Developing a a High-Performing Healthcare Culture
In healthcare, the success of your organisation is largely determined by the strength of your teams. High-performing teams are critical to achieving outstanding patient care, operational efficiency, and employee satisfaction. We help organisations develop and nurture teams that collaborate seamlessly, demonstrate leadership at all levels, and are committed to continuous improvement.
Our High Performance Services Include:
1. Engagement & Retention: Design tailored engagement strategies that boost morale, reduce turnover, and increase job satisfaction across clinical and non-clinical teams.
2. Conflict Resolution & Change Management: Equip your leaders and teams with the tools to manage conflict constructively and navigate change smoothly, ensuring resilience during transitions.
3. Workforce Development: Strengthen your team and ensure they have the strategic workforce skills, training, and leadership to meet the demands of modern healthcare and deliver personalised care.
4. Talent Development: Our Talent Development services focus on supporting you to identify high-potential employees, nurturing leadership skills, and creating a culture of continuous growth.
Outcome: Increased productivity, improved patient outcomes, and a more efficient use of your resources.
Quality Improvement
Delivering Better Person Centered Outcomes
Quality improvement is at the heart of any high-functioning healthcare system. Our consultancy services guide organisations through structured, evidence-based approaches to enhance patient care, reduce errors, and optimise processes. We believe that continuous improvement is key to adapting to changing patient needs and regulatory requirements while ensuring cost efficiency.
Our QI Services Include:
1. Assessment & Evaluation: Identifying and understanding quality issues from a range of perspectives, developing theories of change, and methods of evaluation.
2. Leadership & Culture Change Support: leadership development programs and organisational culture strategies that embed person-centered values into everyday practice.
3. Quality Improvement Coaching: Our QI Coaching Programme aims to build improvement capability and capacity by training staff to successfully coach teams and individuals through QI work.
4. Person Centred Care Model Design: Develop and redesign care processes and pathways to include patient input in decision-making and prioritise patient needs, and values, enhancing the overall care experience.
Outcome: Enhanced patient outcomes, experience, and streamlined operations that reduce waste and improve service delivery.
Strategic Planning
Developing your plans for Long-Term Success
Effective strategic planning is essential for any health or care organisation looking to stay ahead of the curve. It involves assessing current challenges, forecasting future needs, and aligning resources efficiently. Whilst continuing to deliver high quality care. Our Strategic Planning services provide you with the tools to navigate future challenges with confidence.
Our Strategic Planning Services include:
1. Vision and Mission Refinement: We work with you to clarify and refine your organisation’s vision and mission, ensuring they align with your values and long-term objectives.
2. Strategic Goal Setting: Develop SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals that will guide your organisation toward achieving its strategic vision.
3. Innovation Frameworks: Foster innovation with frameworks that encourage creativity, enhance problem-solving, and leverage new technologies to improve patient care and operational processes.
4. Change Management: Develop actionable strategic plans that include clear milestones, resource allocation, and change management strategies to drive execution across the organisation.
Outcome: A clear, actionable strategic plan that positions your organisation for growth, innovation, and sustainability in a competitive healthcare environment.
Frequently Asked Questions
We combine deep industry expertise with a personalised approach. Unlike many generic consulting firms, we take the time to understand your organisation’s unique culture, challenges, and objectives. Our team is made up of professionals with extensive experience in healthcare operations, improvement, and leadership development, ensuring that every solution is practical, actionable, and aligned with your long-term goals.
Strong Client Relationships: At TPC Health, we believe in building strong, lasting relationships with our clients. We work closely with you to understand your challenges, goals, and aspirations, and we are dedicated to being your long-term partner in achieving your health and well-being objectives.
Tailored Solutions to Meet Your Needs: Whether you’re an individual, a small team, or a large organisation, TPC Health offers scalable programmes that can be adapted to fit your size and specific needs. From personalised one-on-one coaching to team-based training, we ensure that our services are as effective and impactful as possible.
At the Forefront of Innovation: We are committed to pioneering solutions that shape the future of healthcare, ensuring better outcomes for patients and providers alike. We are proud to have been at the forefront of many NHS “firsts” including the first coaching as a leadership skills programmes, the first team coach training programmes, and first health coaching programmes.
We begin by conducting a thorough assessment of your organisation’s unique challenges, goals, and opportunities. Based on this, we develop a customised strategy that aligns with your vision, ensuring that every solution is relevant, actionable, and measurable. We work closely with your team throughout the process to ensure successful implementation and sustainable impact.
We work with a wide range of healthcare and social care organisations, and our solutions are tailored to meet the unique needs of each organisation, regardless of size or complexity.
Our services are ideal for, but not limited to:
- Hospital trusts
- PCN and other primary care service providers
- Social care providers.
- Public health organisations.
Our consultancy team has a powerful combination of skills and experiences that means they will understand your context and know how to listen carefully to your needs.
TPC Health consultants have:
- Experience of having held senior clinical and practitioner roles within the sector
- Experience of having held senior leadership roles within the sector
- A deep understanding of the complexity inherent in the sector
- Expert organisational development experience informed from both within the sector and from other sectors
With more than 20 years of experience of delivering transformational interventions in the health and social care sector, we have a strong reputation for delivering lasting impact
Products & Services for Systems & Culture
Our programmes are designed and delivered by experts in the health and care sector, who have industry recognised qualifications combined with extensive clinical experience.
Our team include psychologists, doctors, nurses, midwives, pharmacists, social workers and psychotherapists, to name but a few. This puts us in a unique position to offer innovative and inspiring programmes to health organisations that want to transform their workforce.
“Having someone to talk to outside the Trust, yet with a high level of understanding of the challenges we face, has really been invaluable.”
“What a lovely group of people to work with, really flexible and supportive when we had to move things around”
“The team at TPC Health really have such knowledge and insight into the system and how we work.”
View our services
Find out about training as a health coach and using coaching as part of your role.
Using personalised care with SDM, PCSP and supported self-management.
Access coaching supervision or train to be a qualified coaching supervisor.
Find out more about coaching to groups and action learning set facilitation.
Develop highly valuable coaching skills at every level of your organisation
Specialising in Executive Coaching, Career Coaching and Health & Wellbeing Coaching
Programmes that develop health and care leaders who are both effective and inspiring
Enhancing productivity while supporting a culture of care in your organisation
Transform systems and deliver improved health & wellbeing for people and communities
Working with organisations to transform working cultures and services provided
From workshop facilitation to meeting arrangements, we can help your organisation
We provide workforce wellbeing solutions as well as group and individual support
Programmes that cover mental health awareness and mental health first aid
We provide free, monthly CPD webinars for organisations within the health and social care sector. Each webinar shines a spotlight on important topics and challenges found within personalised care and implementing a coaching approach.
Our webinars are facilitated by expert coaches and attended by a wide range of participants who get to share their lived experience, knowledge and expertise.
Research & Resources: Read our latest articles
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Integrating Your Integrated Neighbourhood Team
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Characteristics of a High-Performing Integrated Neighbourhood Team
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