Providing managers with the tools to support the development of confident, skilled, and high-performing individuals and teams
Strong leadership is the key to delivering exceptional health and social care services. The importance of equipping managers with the skills, confidence, and tools they need to lead effectively has to be a high priority.
In busy health and care settings, it’s not unusual for for people to be promoted based on their clinical experience or time in the role, without a strong emphasis on their aptitude ors skill in the management of others. Often individual and team performance can be strongly enhanced by equipping managers with core skills that make an enormous difference.
We provide tailored resources and training to ensure your managers can build high-performing teams, improve staff morale, and enhance service quality. From handling difficult conversations to strategic workload planning, our expert-led support helps your leaders foster a positive workplace culture and drive continuous improvement. By investing in management development, you create an empowered workforce that delivers outstanding care while ensuring the long-term success of your organisation.
Benefits of Improving Manager Skills
Discover our skills for managers expertise
Our custom-designed programmes for managers work well with individuals, professional groups, departments, across a banded leadership level within an organisation or across the whole organisation. Below are just a few examples of programmes that we have developed and run for organisations.
Providing Constructive Feedback
We can equip managers with the skills and knowledge to deliver clear, constructive, and timely feedback to staff, ensuring it is specific, actionable, and supportive, leading to enhanced performance and professional development.
Conducting Effective Appraisals
We can support managers in leading structured appraisals that evaluate staff performance fairly, set meaningful goals, and provide opportunities for career development while maintaining motivation and engagement.
Managing Difficult Conversations
We can help managers in handling challenging discussions with sensitivity and professionalism, whether addressing poor performance, behavioural issues, or sensitive personal matters, ensuring positive outcomes.
Handling Conflict Resolution
We can train managers to mediate workplace conflicts effectively, using active listening, impartiality, and problem-solving strategies to foster resolution and maintain a healthy working environment.
Delegate Responsibilities Effectively
We can support managers in identifying the right tasks to delegate, choosing appropriate team members, and providing clear instructions to build trust, empower staff, and improve efficiency.
Coaching and Mentoring Staff
We can help managers develop coaching and mentoring skills to guide, support, and nurture staff, fostering professional growth, confidence, and leading to improved team performance.
Managing Your Team Effectively
We can provide managers with the skills to build strong, high-performing teams by fostering collaboration, setting clear expectations, addressing challenges proactively, and ensuring that each team member feels valued and supported.
Building Internal Training Capability
Our train-the-trainer approach equips your personnel with the knowledge, skills and materials they need to develop internal capability and deliver flexible, cost-effective health and care leadership and skills development courses within your organisation.
Workload Planning & Prioritisation
We can help managers develop strategies to effectively allocate tasks, balance workloads, and prioritise urgent and important responsibilities, ensuring efficiency, reduced stress, and the delivery of high-quality care within your organisation.
Frequently Asked Questions
TPC Health is proud to have been working in the health and care sector since 2000, and has a broad experience of delivering organisational change programmes, and leadership development programmes for senior leaders, managers and clinicians in the NHS. We conducted the first coaching training programs in the NHS with the NHS Institute for Innovation and Improvement and developed the first senior leader coaching programmes in 9 out of 10 of the then Strategic Health Authorities.
We have worked extensively with NHS England and trusts across the UK, as well as charities, independent health and care organisations and universities. Some of our clients include:
We have a number of case studies that detail how our training programmes benefitted not only the organisations with which we worked but their patient outcomes. You can read them here.
We see extremely high success rates for both the completion and accreditation for our coaching programmes, with our EMCC pass rates exceeding 95% of submissions.
We also continuously receive high levels of learner satisfaction via our programme surveys and the feedback we receive from our Google Reviews – which currently stands at 4.6 stars out of 5.
Our programmes are delivered by practising health coaches with clinical backgrounds who are experts at delivering personalised care training programmes.
Our faculty come from a range of clinical and care backgrounds including psychologists, doctors, nurses, midwives, pharmacists, counsellors, psychotherapists, social workers, community-health practitioners, social prescribers, speech-therapists, health and wellbeing coaches, patient-experience officers and consultants.
Each project is overseen by a Partner and supported by a dedicated Project Manager, experienced at liaising with clients around all administrative and logistic matters.
Our programmes have a practical focus, are evidence based and delivered using a highly participative and experiential learning process We deliver transformational interventions that are personally meaningful and have a strong emphasis on application to the workplace.
Programmes can be delivered virtually, face to face or a blend of the two.
Products & Services for Developing Leaders
Our leadership programmes are designed and delivered by experts in the health and care sector, who have industry recognised qualifications combined with extensive clinical experience.
Our team include psychologists, doctors, nurses, midwives, pharmacists, social workers and psychotherapists, to name but a few. This puts us in a unique position to offer innovative and inspiring programmes to health organisations that want to transform their workforce.
“This training covered quite a lot in a relatively short period of time and provided information, opportunities for self-reflection, personal growth and the opportunity to connect with colleagues also on the programme more meaningfully. I would definitely recommend this programme in the future”
“Ben was brilliant. Great facilitator, positive, encouraging, supportive. not condescending- previous facilitators training in this field can be condescending. However Ben fully acknowledged our experience as managers”
“This course is very relevant to all line managers and really benefits from a range of participants from new to experienced line managers as listening and learning from each other is how some of the principles taught on the course are emboldened. It was also very well delivered/facilitated”
View our services
Find out about training as a health coach and using coaching as part of your role.
Using personalised care with SDM, PCSP and supported self-management.
Access coaching supervision or train to be a qualified coaching supervisor.
Find out more about coaching to groups and action learning set facilitation.
Develop highly valuable coaching skills at every level of your organisation
Specialising in Executive Coaching, Career Coaching and Health & Wellbeing Coaching
Programmes that develop health and care leaders who are both effective and inspiring
Enhancing productivity while supporting a culture of care in your organisation
Transform systems and deliver improved health & wellbeing for people and communities
Working with organisations to transform working cultures and services provided
From workshop facilitation to meeting arrangements, we can help your organisation
We provide workforce wellbeing solutions as well as group and individual support
Programmes that cover mental health awareness and mental health first aid
We provide free, monthly CPD webinars for organisations within the health and social care sector. Each webinar shines a spotlight on important topics and challenges found within personalised care and implementing a coaching approach.
Our webinars are facilitated by expert coaches and attended by a wide range of participants who get to share their lived experience, knowledge and expertise.
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